While cities are invasion hotspots, the view of urban residents on non-native species is critically understudied – an important knowledge gap since strategies on biological invasions could gain power by integrating human values, attitudes and perceptions. How citizens perceive the non-native tree Ailanthus altissima (tree of heaven) is unknown despite its abundance in many cities globally and its classification as invasive in many countries. In a quantitative survey with closed questions, we analysed (i) whether residents of Berlin, Germany knew the widespread species, (ii) how they perceived it in different urban situations, (iii) how they accepted different management strategies of it, and (iv) how the sociodemographic background of respondents predicted their preference and acceptability ratings.<br> In total, we surveyed 196 respondents. Most respondents recognized the tree in a photograph, but few provided its correct name. Citizens’ preferences differed significantly among four urban contexts in which the species was shown, with prevailing approval for trees as a component of designed green spaces and less pronounced preferences for wild-grown trees in other urban spaces. When respondents were asked to indicate how the tree should be managed (three options), we found the most support for removal in problematic cases (‘adaptive on-site’ strategy); some support was found for the ‘leave alone’ strategy and least support for the ‘complete removal’ management strategy. Practitioners with expertise in urban landscaping were more critical of Ailanthus than laypeople. Ordinal logistic regression analyses showed that respondents with a ‘close to nature’ behaviour and attitude had a more positive view on Ailanthus and expressed more support for ‘leave alone’ management. Results demonstrate the importance of citizens’ context dependent views about a widespread invasive species, spanning from approval to disapproval in different situations. We conclude that urban management strategies concerning Ailanthus would gain support from citizens when combining multiple approaches: (i) to control the species in case of realized negative impacts; (ii) to prevent the invasion of the species in areas of conservation concern; and (iii) to develop novel approaches of integrating wild Ailanthus trees into urban green spaces. These insights could support management measures that need to be established due to the EU-Regulation on Invasive Alien Species.
